Clinovo | SCOPE 2026 | February 2-5, 2026
Essential Updates

What Clinical Operations Leaders
Are Changing Right Now

Real-time intelligence captured daily from the front lines of #SCOPE2026

Execution strategies, vendor frameworks, real-world case studies, and operational insights shaping faster, more successful trials.

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SCOPE 2026: CLINICAL OPERATIONS IN TRANSITION

Day 1 at SCOPE 2026 set a clear and human-centered tone for the week. Across opening sessions, fireside chats, and roundtables, the conversations reinforced that while innovation in clinical research continues to advance, the systems supporting patients and execution still demand serious attention.

Patient experience anchored the day in reality. Lindsay Guentzel shared her experience accessing CAR-T therapy for a rare condition—underscoring how transformative the treatment was, and how difficult the path to enrollment remained. Delays in connecting with trial sites, lack of clarity once enrolled, and the financial burden placed on patients illustrated how opaque and fragmented the process can be, even for someone deeply experienced in healthcare. Brad Watts, a patient advocate and CAR-T therapy recipient, reinforced the need for greater access, education, and fewer barriers that patients are still expected to navigate largely on their own. The session closed with a powerful call to action from Jane Myles: participating in a clinical trial should not require a superhuman effort.

Operationally, familiar execution gaps surfaced across sponsors, CROs, sites, and technology partners. While there is broad alignment on desired outcomes—better feasibility, faster timelines, stronger site engagement—many organizations continue to struggle with how to structure partnerships, ownership, and accountability. Phase IV and non-interventional studies emerged as a recurring gray zone: growing in importance, yet often lacking a consistent operating model or clear internal ownership, creating both risk and opportunity.

Data and AI featured prominently in discussions focused on practicality rather than hype. The opening industry roundtable, Using Data and AI to Accelerate Trials, led by Mette Smedegaard Andersen, explored how data-driven approaches are improving protocol design, feasibility decisions, trial predictability, and cycle times. The strongest takeaways emphasized embedding technology to support endpoints, data quality, and patient experience—rather than forcing protocols to adapt to tools.

Day 1 also recognized innovation across the industry during the SCOPE 2026 Awards Ceremony.  Ultimately, Day 1 reinforced a consistent message: clinical research still runs on trust, transparency, and follow-through. Technology can enable progress, but alignment, accountability, and a genuine commitment to patient-centered execution will determine whether innovation translates into real-world impact.

Already we are seeing key signals emerge:

  • AI is moving from promise to proof. Beyond compelling demos, there was growing scrutiny on production readiness—specifically the true cost of training, integrating, and maintaining agentic AI models, along with increasing awareness of vendor lock-in risk.
  • Openness is challenging the “all-in-one” platform narrative. While unified platforms remain appealing, many questioned how open they truly are. Interoperability through APIs is gaining traction as a way to preserve flexibility without sacrificing performance.
  • Hybrid trials are now an infrastructure problem. The discussion has shifted from whether hybrid models work to how they are implemented—requiring secure data flow, seamless integration, and consistent user experiences across distributed environments.
  • Patient technology must earn its place. Engagement and data quality—not feature lists—are becoming the standard for evaluating patient-facing tools. Usability is increasingly recognized as critical to both participation and data integrity.
  • Site burden remains the ultimate adoption gate. Across every technology conversation, one truth held firm: even the best solutions fail if they add complexity or training overhead for sites. Adoption depends on tools that fit naturally into existing workflows.

SCOPE 2026: CLINICAL OPERATIONS IN TRANSITION

A Synopsis on Market Dynamics, M&A Challenges, and the Pursuit of Radical Acceleration


EXECUTIVE SUMMARY

The clinical research industry faces a paradox: despite two decades of technological innovation—from EDC to decentralized trials to wearables to AI—the timeline from molecule to market approval remains essentially unchanged. Companies are more productive, but not faster. As the cost of drug development has tripled since 2010 (from $802M to $2.6B), the industry is being forced to confront a harder truth: execution fails more programs than science.

SCOPE 2026 revealed that the path forward requires less innovation tooling and more intentional strategy around people, partnerships, and protocol simplicity. For small biopharma especially, survival depends on ruthless vendor discipline, cross-functional alignment, and honest communication during inevitable disruptions.

This synposis distills real-world examples from SCOPE sessions to offer actionable frameworks for clinical leaders navigating 2026’s market realities.


PART 1: THE MARKET LANDSCAPE — DISCIPLINE MOMENTUM & BIFURCATION

The 2026 Biotech Outlook: Quality Over Volume

Scott MeGaffin, CEO of Adiso Therapeutics (small-molecule inflammation company in Concord, Massachusetts), presented the JP Morgan Healthcare Conference outlook at SCOPE. His assessment: 2026 is the “year of the horse”—characterized by “discipline momentum” after years of uncertainty.

Key market signals:

  • M&A is back, but selective: Late 2025 saw strong acquisition activity including Pfizer’s acquisition of Ministera (weight-loss company) and sustained Fierce Biotech tracking of mid-market consolidation
  • $4 billion in fresh capital was added to mid-size public companies in Q4 2025 alone
  • But selectivity is rising: Good products and programs get funded. Others continue to stall. The market is bifurcating into clear “haves” and “have-nots”

The China Wildcard. MeGaffin warned that Chinese biotech isn’t just catching up to Boston—it’s out-executing it. The real risk isn’t imitation, but innovation sequencing. Using HMG-CoA reductase inhibitors as the case study, he pointed out what U.S. pharma learned the hard way over decades: first-in-class rarely wins. Mevacor opened the door, but atorvastatin and rosuvastatin became standard of care. Chinese developers are applying that lesson from day one—designing directly for best-in-class, accelerated by massive patient access and faster regulatory pathways. The result is a speed and sophistication gap the U.S. can no longer ignore.

Practical Takeaway for Small Biotech:

  • Expect continued bifurcation; execution and partnership are now primary differentiators
  • Build smart partnerships early to bridge funding gaps, rather than waiting for pivotal study data
  • Practice ruthless pipeline discipline (deprioritize non-essential programs)

PART 2: M&A REALITY — CHAOS IS INEVITABLE, COMMUNICATION IS SURVIVAL

The Hard Truth: Every Acquisition Disrupts, Regardless of Preparation

The industry has conducted thousands of acquisitions. Yet there is no playbook that prevents disruption. Jazz Pharmaceuticals, which executes M&A at least once annually as a core growth strategy, has learned this lesson repeatedly.

James (Jazz Pharmaceuticals) shared that, even with a disciplined approach—focusing acquisitions only on their core therapeutic areas (neuroscience and oncology, specifically sleep and epilepsy)—every integration still surfaces surprises. Jazz’s recent Chimerix acquisition (announced March/April 2025, with an FDA approval deadline in August 2025) illustrates the tension:

  • The dilemma: Acquired a late-stage asset with imminent FDA approval
  • The decision: Adopt a “hands-off” approach until August approval; then reassess
  • Why it mattered: Any sponsor-side disruption—protocol changes, vendor shifts, team shuffles—could jeopardize regulatory timing
  • Post-approval replan: Only after approval did Jazz begin full integration

The lesson: You acquire for a reason. Disrupting success is counterproductive. Yet most acquirers struggle to resist the urge to “fix” or “optimize” immediately.

Case Study: The 8-Month Limbo That Nearly Broke Culture

Cereval → AbbVie acquisition faced an unexpected 8-month delay (announced December 6, 2023; closed August 1, 2024) due to SEC scrutiny. The acquiring company faced a critical question: How do you keep talented people motivated through prolonged uncertainty?

The answer: Radical transparency. An SVP committed to weekly all-hands updates—even when the update was “we have no news.” The consistency of communication, combined with clear rationale, prevented the typical talent exodus. Staff stayed through the ordeal, and integration post-close was smoother because the team was already mentally transitioned.

Critical Takeaway: When facing M&A uncertainty, over-communicate. People can tolerate “no news” far better than radio silence or conflicting narratives.

The Vendor Transition Trap

Stephanie (small biopharma operations leader) attended a vendor meeting to discover the provider had divested a service line she’d been relying on for months. The vendor hadn’t proactively notified her. She learned it was “no longer part of our portfolio” during the conversation.

This scenario is common but entirely preventable. Competitive intelligence doesn’t exist for vendor capabilities—sponsors must manually track vendor M&A, divestitures, and capability shifts. The workaround:

  • Maintain relationships with 2-3 backup vendors in critical categories (EDC, eTMF, database)
  • Schedule quarterly business reviews that include “what’s new, what’s changed” conversations
  • Require vendors to proactively notify you of divestitures or service sunset

PART 3: CROSS-FUNCTIONAL COLLABORATION — THE PV MODEL THAT WORKS

Breaking Down Silos: Pharmacovigilance + Operations Integration

Historically, pharmacovigilance (PV), biostatistics, data management, and clinical operations have operated independently. Laura Rossetti (Director, Taysha Gene Therapies), Niki Witthuhn (Senior Director, PV Operations, Beam Therapeutics), and Gerry Downey (Statistician, formerly Amgen) presented a different model at SCOPE.

The Traditional Problem:

  • PV reviews data in isolation
  • Stats teams build dashboards separately
  • Operations monitors sites independently
  • Safety signals get missed; redundant work proliferates

The Solution in Practice: At Taysha Gene Therapies, Laura integrated PV into study startup activities:

  • SIV (Site Initiation Visit): PV MD attends and co-trains sites on adverse event assessment and causality
  • ICF Review: PV ensures risk language is in layman’s terms and aligned with safety strategy
  • Study Team Meetings: PV participates in operational discussions, not in separate safety review silos

Result: Sites feel more prepared; safety signals are detected earlier; CRAs understand the “why” behind queries.

Real Example from Beam Therapeutics: Niki shared that commercial teams were reporting mild events as “serious” simply because the patient was hospitalized for routine treatment. Rather than issue corrective data queries, PV + operations created a retraining program. The solution wasn’t procedural; it was understanding the difference between hospitalization for care and hospitalization for safety.

The Statistics + Operations Partnership

Gerry Downey (Amgen veteran) emphasized that biostatisticians can paint narratives from data that regulatory authorities understand. But this requires early alignment:

  • When designing the clinical database, include PV and stats at the table to ensure protocol-to-database matching
  • Use real-world evidence integration early; work with stats teams to manage external datasets
  • Use butterfly plots and safety database stratification to visualize emerging signals

Actionable Framework:

  1. Involve PV in protocol design and database architecture (not post-hoc reviews)
  2. Cross-functional study team meetings monthly (not siloed functional reviews)
  3. Align stats teams with PV early on RWE projects
  4. Empower sites with expertise—they’re experts in their patient population and enrollment

PART 4: THE LEAN OPERATIONS BLUEPRINT — BACK TO BASICS

The Paradox: More Tools, No Acceleration

Shawne Moran (Head of Study Operations, Park KGA/AMD Sereno) presented a sobering reality: Over the past 20 years, the industry adopted EDC, reduced data verification, centralized monitoring, wearables, and now decentralized trials. Yet the overall timeline from molecule to market has not changed.

  • 1990s: CRAs buried in paper; studies took years
  • 2005: EDC promised automation and speed
  • 2025: CRAs work remotely; data flows instantly; timelines unchanged

Why? Because productivity gains have been offset by added complexity and regulatory scrutiny. We’re not accelerating; we’re moving time to different buckets.

The Small Biotech Response: Keep It Simple

Robert Goldman (Global Head Medical Operations, Contraline—the world’s first male contraceptive company) moderated a panel dedicated to lean clinical operations. His core assertion: “Execution really fails more programs than science.” And the path to better execution isn’t more tools—it’s clarity.

Matthew Failor (VP Operations) outlined his philosophy: “Most problems are solved not by innovation breakthroughs, but by retraining a problem.” When asked about the abundance of vendor options in the exhibit hall, he responded: “What are they doing to bring us closer to commercialization? If not, it’s noise.”

Critical Contract Strategy: Silo Your Vendors

Matthew’s Real-World Example: He refuses to bundle contracts for eTMF, EDC, drug manufacturing, and database under a single vendor. Here’s why:

Real FDA Response Letter Example: A company’s entire Phase 3 program failed due to packaging issues—not the science, not the data. The packaging vendor, if also controlling eTMF and database, could hold the sponsor hostage during remediation.

Matthew’s approach:

  • Separate SOWs (Statements of Work) for EDC, eTMF, manufacturing, and database
  • Different vendors where possible
  • Ensures no single vendor can leverage one contract against another
  • Reduces “hostage situations” where vendors delay deliverables pending disputes

Cost: Slightly more complex vendor management. Benefit: Control and leverage during disputes.

The FSP Model vs. Full-Service CRO

Alison Billups (Executive VP Client Solutions, ClinLab Solutions Group) explained when functional service providers (FSPs) outperform full-service CROs for small biotech:

  • FSP Model (separate departments, same vendor): Forces true collaboration; different functions aligned toward sponsor success
  • Full-Service CRO (one voice, one contract): Creates adversarial dynamic when scope disputes arise; “that’s not in scope” becomes standard response

For small biotech with limited resources, the FSP model—using 3-4 focused providers rather than one behemoth—often works better because each provider is incentivized to support sponsor success to win additional business.

The Three-Strike Rule for Vendor Relationships

Michael Hickey (VP Clinical Operations, Processa Pharmaceuticals) shared his framework for vendor management:

  • One thing wrong: Fixable; stay engaged
  • Two things wrong: Testing patience; coaching needed
  • Three things wrong: Done; time to transition

The metric isn’t compliance; it’s forward momentum. If a vendor is blocking progress faster than solving problems, the cost of change is lower than the cost of status quo.

The Only Protocol Ever Run Without Amendment

Joe Benz (audience member) shared a rare achievement: He ran a trial under an SPA (Special Protocol Assessment) for a tenatus indication without a single protocol amendment.

How? The drug’s indication was so tightly defined in the FDA alignment that any protocol change required formal FDA re-approval. This created enormous friction, but it also created absolute discipline.

Trade-off: Slower adaptability, but ironclad protocol execution. For 98-99% of sponsors, this isn’t practical. But it proves that protocol amendments aren’t inevitable—they’re a choice.


PART 5: VENDOR PARTNERSHIPS — ALIGNING INCENTIVES WITH “SKIN IN THE GAME”

The Shocking Discovery: Vendors Will Take Risk

One of the most actionable takeaways from SCOPE was simple: Ask vendors for skin in the game, and they often say yes.

Survey at SCOPE: Only 2 hands went up when asked “Who negotiated a contract where the vendor has equity or risk participation in 2025?”

Yet when panelists detailed their experiences, the room realized it’s far more common than they thought.

Real-World Models:

  1. Stock + Discount Model:
    • Vendor invoices normally; 33% is deducted and converted to equity at 20% above market
    • Vendor effectively takes on valuation risk
    • Gives vendor incentive to see company succeed (upside) and program complete faster (equity value)
  2. Private Placement Participation:
    • When the company raises a financing round, vendor participates at the same terms as other investors
    • Robert Goldman cited multiple instances where large vendor firms surprised him by participating through family offices when asked
  3. Milestone-Based Pricing:
    • Remove upfront payments; tie invoicing to study milestones (enrollment targets, data locks, regulatory submissions)
    • Vendor cash flow is directly tied to program velocity
  4. KPI Risk-Share:
    • Tie a percentage of contract value to agreed-upon KPIs (enrollment rate, query resolution time, etc.)
    • Creates mutual accountability

The Psychological Shift: When a vendor has financial skin in the game, their daily behavior changes. Instead of finding reasons to monetize scope creep, they help solve problems. Why? Because finishing faster means equity payoff or milestone achievement.

Matthew Failor’s Observation: “You’d be amazed how often this works. Even large vendors, when you structure it right, will participate. They believe in you too.”


PART 6: CO-DEVELOPMENT PARTNERSHIPS — NEGOTIATING THE OPERATIONAL DRIVER’S SEAT

Real-World Co-Dev Complexity

Kristine Koontz  (Global Clinical Operations, Daiichi Sankyo—17,000 employees, Japanese-based) brought 20+ years of co-development experience, including prior roles at AstraZeneca (on BMS diabetes collaboration) and GSK/J&J.

Current Reality: Daiichi has two active co-dev partnerships with large pharma. One came with an uncomfortable surprise: the partner wanted to increase oversight and real-time data access to levels Daiichi couldn’t support (they don’t have the affiliate network).

How It Resolved: Rather than fight, Daiichi increased the budget, escalated to CEO for a difficult conversation, and renegotiated terms so Daiichi could actually deliver. The partner appreciated the honesty and commitment. The relationship strengthened because Daiichi didn’t overpromise and then underdeliver.

Key Lessons on Co-Dev Governance:

  1. Define decision levers upfront: Who makes protocol changes? What’s the escalation path?
  2. Document governance: Don’t assume the other party knows what you mean by “oversight”
  3. Align on goals, not just deliverables: Why is the partner in this co-dev? (Cost share? Market access? Expertise?) Understanding motivation prevents misalignment later
  4. Have the uncomfortable conversation early: If you can’t deliver on their requirements, say it now, not mid-trial

PART 7: ACQUISITIONS & CULTURE INTEGRATION — PROTECTING THE CORE

Small Biotech Acquired by Large Pharma: The AskBio Model

Doug Schantz (Head Clinical Operations, AskBio, Bayer’s gene therapy company) faced a CEO question on his first day in July 2022: “What time is the patient being dosed in Cincinnati?”

He didn’t know. Small biotech doesn’t track that level of detail—they trust their teams. But large pharma demands it.

The Challenge: AskBio’s small team was hired for academic rigor, scientific independence, and close site relationships. Bayer brought processes, governance, and structure. How do you integrate without destroying what was acquired?

The Solution:

  • Keep separate legal entity status (AskBio remains the study sponsor)
  • Negotiate what Bayer brings: Data management, biostatistics, medical writing, regulatory expertise
  • Protect what AskBio keeps: Site centricity, scientific independence, patient engagement
  • Create governance: Standing JOC (Joint Oversight Committee) handles conflicts and decision-making

Real Problem & Fix: Early on, 13 data management people from Bayer showed up uninvited to a clinical ops call. The response: transparent communication. “Don’t do that. Here’s how we’ll coordinate.” Issue resolved.

Ongoing Reality: This remains a change management project. Some team members signed up for small biotech culture and feel the loss. Others embrace the resources. The integration succeeds because both sides acknowledge it’s ongoing work, not a one-time event.

Site Management During Vendor Transitions

Ann-Marie Hulstine (VP Clinical Operations, Alpheus Medical, formerly a large pharma executive who went to a startup) experienced the opposite: a startup acquired by a larger entity, with the CRO transitioned to a larger provider.

The Problem: Sites noticed. Communication slowed. Responsiveness declined. Sites preferred the smaller vendor.

The Workaround: Rather than fight the transition, she:

  • Stayed very close to CRO leadership
  • Demanded detailed visibility on metrics
  • Maintained personal relationships with site PIs
  • Made clear that accountability was non-negotiable, even with a larger partner

Lesson: Sites have choices. Sponsors don’t get to demand loyalty—they have to earn it through responsiveness and respect.


PART 8: AI & REAL-WORLD APPLICATIONS — STRATEGY BEFORE TOOLS

The Merck Approach: “Citizen AI,” Not Sci-Fi

The Merck CMO keynote reframed AI discussion around real problems, not hype:

“Citizen AI” = using AI to make clinical staff’s lives incrementally better, not replacing them.

Real Applications:

  1. Meeting Summarization: Chat GPT for clinical team notes (saves hours of summarization)
  2. Site Behavior Prediction: Which sites work best with which drug types
  3. Data Quality & Signals: Safety signal finding (systematic errors, sub-population effects)
  4. Patient Insights: Social media analysis to reality-check protocol design

Protocol Design Example: One team analyzed social media conversations about cancer patient experiences and discovered that patients avoid cancer centers due to infection fear and the psychological burden of seeing dying patients. This insight drove a strategic shift to subcutaneous and oral medicines and satellite centers instead of mothership hospitals.

Pediatric Example: In Gardasil vaccine trials (women in middle-income countries), enrollment stalled because women had nowhere to leave their children. The solution: Offer daycare centers at trial sites + meal vouchers. Enrollment improved significantly. This came from asking “Why would a patient want to come to our study?”—not from an algorithm.

Knowledge Graphs & Semantic Layers

Dr. Victoria Gamerman (Global Head of Digital Transformation, Boehringer Ingelheim) shared a Boehringer Ingelheim case study from her personal experience:

Challenge: Build a well-phenotyped AND well-genotyped rare disease patient registry for drug discovery acceleration

Solution: Create a semantic layer connecting:

  • Clinical trial data
  • Omics/biosamples
  • Publications
  • External databases
  • Institutional knowledge

Result: Complex questions answered in minutes instead of months. The “brain” approach—not replacing human judgment, but augmenting it with connected data—proved transformative.

Predictive Simulations for De-Risking

Quant Health.ai and similar platforms now simulate trial outcomes:

  • Probability of success
  • Range of possible outcomes
  • Patient population sensitivities
  • Off-target effects

Use Case: Before finalizing a Phase 3 protocol, simulate where the trial might land. This allows sponsors to catch IE (inclusion/exclusion) criteria misalignments early. Example: If US sites don’t perform a required test (only done in Europe), you won’t recruit a single patient in the US unless you address it pre-protocol.

Realistic Expectation: Not a crystal ball. But helps sponsors move from tactics (“How do we build evidence?”) to strategy (“Where might this trial land, and what might we miss?”).


PART 9: RADICAL ACCELERATION — THE 2-5 YEAR TIMELINE

Consensus from the Front Lines

Panelists: Sandeep (Head of Data Science at AstraZeneca), Shawne Moran (Head, In-Country Study Operations-Americas, EMD Serono/Merck KGaA), Jared Saul (Chief Medical Officer, Commercial Life Sciences, Amazon Web Services)

Prediction Framework:

  • 2-5 years: 30-40% compression possible in protocol design, site selection, and enrollment readiness
    • Requires aligning on decision levers upfront (not during execution)
    • Data + analytics can optimize setup dramatically
    • Downstream gains compound over the study
  • 5+ years: Deeper workflow redesign requiring industry alignment
    • This is a people problem, not a tech problem
    • Requires a unified investigator database (not 30 different vendor systems)
    • Needs regulatory flexibility (simulations, alternative arms, biomarker integration)
  • Realistic Blocker: Shawne noted that 20 years of innovation (EDC → RDV → centralized monitoring → wearables) haven’t actually compressed the molecule-to-market timeline
    • Conclusion: We’re more productive, not faster
    • The real barrier: Regulatory pathway, protocol complexity, and human coordination
The Investigator Database Dream

Shawne’s Vision: Single sign-on across all studies. One investigator database. All studies locked down, validated, with all vendors and tech integrated.

Reality Today: Sites manage 30+ tablets, apps, and portals, each for a different sponsor/vendor.

Shift Needed: Industry alignment on unified infrastructure. This requires vendor consolidation or radical interoperability. Neither is easy.


PART 10: FINANCIAL REALITY — THE MATH DRIVING CHANGE

Cost Escalation & Revenue Risk

Jeremy Goldberg (Arsenal Capital Partners, investor perspective):

  • 2010: Cost to develop new medicine = $802 million (Tufts data)
  • 2025: $2.6 billion (3.24x increase in 15 years)
  • Revenue Risk: Medicare negotiation (IRA) creates 5-10% revenue exposure per company
    • Translates to $5-10 billion per large pharma at risk
    • One example: A $30 billion product going off-patent in 2028 creates acute pressure

This math explains the urgency: Every month saved in development = millions in revenue protection. But the industry hasn’t cracked the code on actually saving months. Productivity gains have been consumed by complexity.


ACTIONABLE TAKEAWAYS FOR 2026

For Small Biotech/Biopharma:
  1. Contract Strategy:
    • Separate SOWs for EDC, eTMF, manufacturing, and database
    • Negotiate vendor skin-in-game (equity, milestones, risk-share)
    • Define what you won’t outsource (TMF, manufacturing oversight, database strategy)
  2. Vendor Management:
    • Three-strike rule: one issue = fixable; two = patience; three = transition
    • Demand transparency on vendor M&A/divestitures
    • Build relationships before you need them
  3. Protocol Design:
    • Start with “Why would a patient want to come?” not “What data do we need?”
    • Strip out non-essential visits; add later if regulatory asks
    • Align on IE criteria with sites before protocol finalization
  4. Cross-Functional Alignment:
    • Involve PV, stats, ops in protocol design and database architecture
    • Monthly study team meetings (all functions, not siloed reviews)
    • Empower sites with context and expertise, not just queries
  5. M&A Preparation:
    • Maintain backup vendor relationships (especially EDC, eTMF, database)
    • Document everything (TMF, storyboarding) so trials can be paused/resumed if needed
    • Understand your vendor’s working style; misalignment post-close is costly

For Large Pharma & CROs:

  1. Acquisition Integration:
    • Hands-off approach for late-stage programs until regulatory milestone
    • Communicate relentlessly (even “no news” is better than silence)
    • Assess trial integrity before imposing operating model changes
  2. Co-Development Governance:
    • Define decision levers and escalation paths upfront
    • Align on goals, not just deliverables
    • Have uncomfortable conversations early about capability mismatches
  3. AI Implementation:
    • Lead with impact, not algorithms
    • Pick 1-2 use cases; deliver them; build value proposition iteratively
    • Focus on augmenting human judgment (knowledge graphs, simulations), not replacing it
  4. Site Management:
    • Sites have choices; earn preference through responsiveness
    • Design protocols with patient experience first (logistics, burden)
    • Maintain relationships despite vendor transitions

CONCLUSION: THE YEAR OF INTENTIONAL EXECUTION

2026 is not the year of breakthrough innovation. It’s the year of discipline, intentional strategy, and honest partnerships.

The clinical research industry has spent two decades optimizing individual functions and adding tools. Yet the molecule-to-market timeline persists. The cost has tripled. And execution—not science—now fails more programs.

The companies that will thrive in 2026 will be those that:

  • Simplify, not complicate
  • Partner transparently, not transactionally
  • Protect execution, not disruptions
  • Ask why, not just how
  • Listen to sites and patients, not mandates

The good news: This is learnable. Jazz Pharmaceuticals, Daiichi Sankyo, AskBio, Adiso Therapeutics, and others are already executing this playbook. Their successes—and hard-won failures—are the map for the rest of the industry.

The acceleration won’t come from another tool in the exhibit hall. It will come from teams that are ruthlessly aligned on what matters.

This executive intelligence brief was compiled from concurrent sessions at SCOPE 2026 Day 2 (February 3, 2026). It reflects themes, frameworks, and real-world examples shared by clinical operations leaders, regulatory professionals, and technology vendors. Distributed to clinical operations leaders, development leaders, regulatory professionals, and clinical strategy executives who attended or want consolidated insights from the conference.

SCOPE 2026 DAY 2 PART 2: CLINICAL OPERATIONS IN TRANSITION

AI Adoption, Vendor Strategy, Decentralized Trials, and Operational Excellence in 2026

EXECUTIVE SUMMARY

Day 2 of SCOPE 2026 crystallized a fundamental industry shift: Clinical operations are moving from “manage the process” to “orchestrate the ecosystem.” This requires less innovation tooling and more intentional strategy around vendor partnerships, organizational readiness, and patient-centric protocol design.

Three critical inflection points emerged:

  1. AI adoption is moving from exploration to execution, but with organizational hesitation – Regulatory is ready; organizational readiness is the limiting factor. The “Goldilocks zone” for automation is high-volume, rule-based, non-strategic tasks (TMF management, enrollment forecasting, query routing).
  2. Vendor strategy is fundamentally shifting – Small biotech is deliberately moving away from mega-CRO models toward deliberate vendor “siloing” (separate contracts for EDC, eTMF, manufacturing, regulatory). Control and flexibility matter more than convenience.
  3. Decentralized clinical trials (DCT) are proven at scale – The narrative shifted from “interesting experiment” to “this works,” with 5x enrollment speed data now validated. But success requires organizational courage, pre-planning discipline, and willingness to adapt.

The industry has spent two decades optimizing individual functions. Yet the molecule-to-market timeline persists. The path forward requires ruthless vendor discipline, cross-functional alignment, and honest communication during inevitable disruptions.

PART 1: THE TMF QUALITY CRISIS — 25% DEFECT RATE IS NOT ACCEPTABLE

Industry Norm: Too Low

One of the most actionable data points from Day 2: A sponsor conducted a quality assessment of a Phase 1 eTMF. Results were sobering:

  • 25% of documents had errors (missing signatures, missing dates, wrong content)
  • 8% were misfiled
  • 12% required corrective attention (flagged during review)
  • Overall right first time: ~55%

When this was shared with the room, multiple panelists nodded in recognition. One said: “That’s actually consistent with our experience.” Another: “We’re seeing 23-25% across the board. It’s become accepted.”

This consensus—that a ~25% defect rate is somehow industry norm—is alarming for two reasons:

  1. Regulatory Risk: If your TMF has 25% errors, what are the odds of catching critical documentation gaps before inspection? What gaps don’t get caught?
  2. Operational Friction: Downstream, this creates cascading problems. Amendments get missed. Delegations aren’t updated. Safety signals sit in wrong files. Audit trails become questionable.
Why TMF Quality Fails

The root causes are operational: manual processes, no real-time validation, no automated checks for missing docs/signatures/naming conventions, and fragmented ownership across sites/CRO/sponsor. Quality issues aren’t surfaced until QC review (months later).

The AI Solution: End-to-End Service

Consensus at SCOPE: AI-powered TMF solutions that automate filing, identify gaps, and maintain compliance are table stakes going forward.

Paulius Ojeras (Perceive Therapeutics Center) presented a real-world agentic implementation: automatic document filing; content checks (missing signatures, dates); gap identification; dynamic expected document lists (reads protocol, flags required documents when investigators are added); and autonomous document collection.

Critical caveat: 95% of AI vendors are selling tools. 5% are selling solutions. If the vendor doesn’t handle implementation, QC, and ongoing service, you’ll need to hire staff to manage it—negating ROI.

PART 2: ENROLLMENT FORECASTING — THE $1 MILLION QUESTION

Why Forecasts Diverge

Most CRO forecasts don’t account for staggered site startup, variable enrollment by geography, seasonality, regulatory delays, or protocol complexity. They’re often simple linear projections.

The Forecasting Framework

Best practice involves scenario modeling: base case (conservative, realistic), optimistic case (top quartile recruitment), and worst case (30% slower than forecast). This forces early contingency planning.

Tools like Proof Pilot now automate this analysis, but require human judgment about your population, sites, and competitive landscape.

Real-World Impact

Accurate enrollment forecasting upfront prevents budget surprises in Year 2. If you discover enrollment is slower than expected in Month 12, you have time to course-correct. If you discover it in Month 24, you’re in crisis mode. Budget surprises are almost always traceable to forecast failures in Month 3.

PART 3: THE MULTI-STUDY STANDARDIZATION PARADOX — FLEXIBILITY WITHOUT CHAOS

The Scaling Challenge

Organizations with 3+ concurrent studies face vendor fragmentation that creates burden on sites and teams. Tricia Buchheit (Director, Patient Recruitment, Alnylam) and Jenn Curry (Head of Patient Engagement, Biogen) presented the challenge at different scales.

The common site feedback: “We need ONE place to log in. Not 20 vendor portals.”

The Standardization Strategy

The solution isn’t “use one vendor for everything.” It’s “standardize what sites interact with”:

  1. Single sign-on architecture – All studies accessible through one portal
  2. Standardized dashboards – CRAs and sites see consistent metrics
  3. Unified recruitment materials – Same vendors across studies
  4. Vendor coordination rules – Use the same vendor for EDC across Studies 1, 2, and 3 (unless justified)

Why: Sites feel confidence from consistency; training burden reduces; patient experience improves.

The Flexibility Tension

Standardize the HOW (tools, workflows). Vary the WHAT (patient experience, visit cadence) based on regulatory/protocol requirements. Jen Curry: “Standardization gives us the bandwidth to be flexible on what matters.”

PART 4: DATA INTELLIGENCE & MEDICAL MONITORING — THE KNOWLEDGE FABRIC FOUNDATION

The Medical Monitor’s Hidden Burden

Medical monitors spend 40-50% of their time NOT doing medical review—finding data, calling people, raising tickets, reconciling conflicting sources. They should be reviewing for safety/efficacy signals.

Solution: AI agents that present the 5 priority items that need review today, removing the data-hunting equation. Impact: 40% efficiency gain and better signal detection.

The Knowledge Fabric as Foundation

Before building agentic AI, establish a “knowledge fabric”—unified data architecture that brings together EDC, labs, ePRO, wearables, PV, and enrollment data, with proper governance and metadata. Biogen identified this as a company-wide priority because “dirty data” is pharma’s #1 barrier to AI adoption.

Key insight: Most organizations are skipping foundational data work and trying to build agentic solutions on fragmented data. It won’t work.

PART 5: AGENTIC AI STRATEGY — THE GOLDILOCKS ZONE

The Four Buckets of AI Implementation

Angela Luca (Biogen) articulated where AI is working vs. aspirational:

  • Bucket 1: Knowledge Assistant – Query EDC, ask TMF questions, ask SOP library (production-ready)
  • Bucket 2: Content Generation – Generate SOPs, regulatory documents, CRF annotations (useful, requires human review)
  • Bucket 3: Data Intelligence – Connect CTMS/IRT/EDC, surface patterns, generate insights (working well in 2026)
  • Bucket 4: Agentic Workflow Automation – End-to-end process automation (TMF filing, startup workflows, query management) (emerging; most in pilot)

Where Adoption is Fastest

Adoption velocity is fastest in study design and startup (lower stakes, faster ROI, regulatory not involved). Adoption stalls in execution and regulatory submission (higher stakes, regulatory implications, sites and patients involved).

Implication: Start with design/startup use cases, not execution.

The Organizational Readiness Bottleneck

Technology readiness ≠ organizational readiness. Blockers: fear of job displacement, muscle memory, lack of experimentation culture. Solution: “Citizen AI”—empower frontline staff to experiment with AI for their own pain points. When 50% of employees shift from “doers” to “architects,” that’s when you get efficiency and value.

PART 6: AGENTIC AI CASE STUDY — TRIAL MASTER FILE AUTOMATION AT SCALE

The Real-World Implementation: Perceive Biotherapeutics

Paulius Ojeras (VP, Clinical Operations, Perceive Biotherapeutics) shared a compelling case study of agentic TMF automation. The journey illustrates both the opportunity and the execution complexity.

Why TMF as the First Use Case?

When Perceive Therapeutics Center separated from a CRO, they faced a backlog of documents and known quality issues in the ETMF. They considered multiple automation opportunities:

  • Enrollment forecasting
  • Site recruitment
  • Data monitoring
  • Clinical trial startup

Why did they pick TMF? Four factors:

  1. Clear Rules – TMF management has defined processes (naming conventions, required documents, approval workflows)
  2. High Volume – Hundreds/thousands of documents across multiple studies
  3. Non-Strategic – Execution work, not clinical decision-making
  4. Low Strategic Risk – If delayed, sky doesn’t fall; can pilot without jeopardizing a study

The Pilot: Phase 1 eTMF Audit

Perceive Therapeutics asked their AI vendor to run a quality assessment on a Phase 1 eTMF. Results:

  • 25% of documents had errors (missing dates, wrong content, etc.)
  • 8% were misfiled
  • 12% flagged for attention
  • 23% were acceptable as-is

This benchmark—that 25% defect rate is apparently “normal”—was shocking. The vendor’s recommendation: AI can improve this to 25% better overall (so ~18-19% defect rate). Still not perfect, but meaningful improvement.

The Full Agentic Solution

The vendor implemented a complete agentic TMF system:

What it does:

  1. Automatic document filing – OCR + metadata extraction + naming convention validation
  2. Content checking – Scans for missing signatures, wrong dates, expired credentials
  3. Gap identification – Compares expected document list (based on protocol) vs. what’s filed
  4. Dynamic expected document list – Reads protocol; identifies new investigators added; automatically flags that FDA 1572s are needed; creates placeholders
  5. Autonomous collection – Agent actively reaches out to sites/departments to collect missing documents

Operational result: Documents flow end-to-end with minimal human intervention. Quality improves. Audit trails are complete.

The Critical Lesson: End-to-End Service vs. Tool

Paulius emphasized a crucial distinction that emerged from SCOPE: 95% of AI vendors are selling tools. 5% are selling solutions.

The difference:

Tool: “Here’s software. You implement it, manage it, troubleshoot it. You’re responsible for ROI.”

Solution: “Here’s the software + our implementation team + our QC + our ongoing service. You get the outcome. We handle the work.”

For small biotech, the tool model is economically unfeasible. You’d have to hire staff to manage the tool, negating ROI. This is why end-to-end service is critical.

Vendor Evaluation: The Hard Questions

When evaluating an agentic AI vendor, Paulius recommended asking:

  1. Ready-to-use or custom-built? (Ready-to-use = faster, less expensive. Custom = slower, more expensive, higher risk.)
  2. Can I try it before buying? (Pilot first. Proof before commitment.)
  3. What does end-to-end service include? (Implementation? QC? Ongoing management? Or just the software?)
  4. How many FTEs do I need to hire to manage this? (If ≥1, ROI is questionable.)
  5. What’s your implementation timeline? (Paulius’ vendor: Contract signature to pilot = <1 month. Contract to operational = 2-3 months.)

Future Roadmap

Perceive Biotherapeutics is expanding agentic AI to:

  • Study startup (auto-amendment submission)
  • Site management
  • Contract negotiations
  • Data monitoring
  • Document creation

Why this progression makes sense: Each use case builds on the previous success. TMF proved agentic AI works in their organization. Now they’re scaling to other operational areas.

PART 7: PHARMACOVIGILANCE & CROSS-FUNCTIONAL INTEGRATION — BREAKING DOWN SILOS

The Solution: Early Integration of PV

Rather than bring PV in at protocol finalization, integrate early into study startup:

  • SIV (Site Initiation Visit): PV MD co-trains sites on adverse event assessment and causality
  • ICF Review: PV ensures risk language is patient-friendly and aligned with safety strategy
  • Study Team Meetings: PV participates in ops discussions, not separate safety silos

Result: Sites feel prepared; safety signals detected earlier; CRAs understand the “why” behind queries.

Real Example: Education vs. Correction

Beam Therapeutics discovered commercial teams were misclassifying mild events as “serious” because patients were hospitalized (for routine care, not safety). Rather than issue corrective queries, PV + operations created a retraining program. Sites understood the distinction; misclassification stopped.

Statistics + Operations Partnership

Biostatisticians can paint narratives from data that regulatory understands. Best practices: Include stats in database design, use real-world evidence early, visualize signals, hold monthly cross-functional reviews (not functional silos).

PART 8: DECENTRALIZED CLINICAL TRIALS — FROM EXPERIMENT TO PROVEN MODEL

The Business Case: Patient-Centric Design

Megan Sniecinski (COO, Praxis Precision Medicine) presented the essential tremor trial that became a masterclass in patient-centric protocol design.

The disease: Essential tremor impacts 7 million people in the US. Only 1 drug is indicated for treatment (approved 50 years ago on 9 patients). Patients have few options.

The problem: In Phase 2b, Praxis discovered that eligible patients couldn’t participate because:

  • Sites were 3+ hours away (patients couldn’t drive)
  • Visits were too long (professionals couldn’t take time off work)
  • The trial wasn’t designed around patient convenience

The solution: Design Phase 3 to bring the trial to the patient.

The Planning Session: Everything Hinges on This

Megan emphasized: The most important decision was the one-week planning session with all partners before execution.

Who attended?

  • Praxis (sponsor)
  • CRO
  • Recruitment vendors
  • Technology vendors
  • Patient engagement vendors
  • Regulatory consultants

What they did:

  • Mapped end-to-end workflows
  • Identified friction points
  • Pre-solved problems collaboratively
  • Aligned on unknowns and how to adapt

Why this mattered: This upfront planning allowed agility during execution. Everyone knew the playbook. When issues arose, the team could respond fast because they’d already talked about contingencies.

Execution Philosophy: “No Plan Survives First Contact”

Taylor Crush (Senior Director Patient Recruitment) emphasized a military principle: Plans are useful, but commitment to the plan is dangerous.

What they got right:

  1. Real-time data visibility – Daily dashboards showed enrollment pacing, bottlenecks, and performance
  2. Rapid decision-making – When enrollment slowed at Week 4, they adjusted recruitment within days (not weeks)
  3. Willingness to fail fast – Something didn’t work? Try something else. Learn. Iterate.
  4. Leadership permission to pivot – CEO and leadership repeatedly said: “If the data shows we can do better, change it.”

The flexibility story:

The protocol originally specified all home health visits. But when running, patients wanted:

  • Some: Nurse visits at home (original plan)
  • Some: Telehealth visits (easier logistics)
  • Some: Office visits (preferred for privacy)
  • Some: Travel to patient (wife visiting in another state due to family emergency)

Rather than rigidly enforce home visits, the team asked: “How do we maintain study integrity while being flexible on HOW visits happen?”

Result: Flexibility on logistics; rigidity on data quality and assessment protocols.

The Outcomes

  • 5x enrollment speed compared to comparable traditional trials
  • Higher quality data (sites felt supported; fewer protocol deviations)
  • Better patient satisfaction (sites reported unprecedented gratitude from participants)
  • Trial read out positive (proof of concept)

Key Takeaways from the Praxis Model

  1. Planning upfront is non-negotiable – One week of planning enabled months of agile execution
  2. Data visibility drives speed – Real-time dashboards enabled fast decision-making
  3. Leadership support for change is critical – Permission to pivot prevented organizational paralysis
  4. Patient-centricity beats operational convenience – Asking “why would a patient want to come?” reframed the entire design
  5. Transparency with partners is essential – Keeping everyone in the loop prevented surprises and enabled collaboration

PART 9: VENDOR PARTNERSHIPS & INCENTIVE ALIGNMENT — “SKIN IN THE GAME”

The Shocking Discovery: Vendors Will Take Risk

One of the most actionable findings from SCOPE: When asked “Who negotiated skin-in-the-game (equity, risk-share, milestone-based) with a vendor in 2025?”, only 2 hands went up in a room of 100+.

Yet when panelists detailed their experiences, the room realized it’s far more common than they thought. The gap is awareness + willingness to ask.

Real-World Models

Model 1: Stock + Discount

  • Vendor invoices normally
  • 33% of invoice is converted to equity at 20% above market valuation
  • Vendor effectively takes on valuation risk
  • Incentive: Wants to see company succeed (upside) and program move fast (equity value accelerates)
  • Robert Waldman noted this model particularly aligns incentives

Model 2: Private Placement Participation

  • When the company raises a financing round, vendor participates at the same terms as other investors
  • Vendors believe in the company and product enough to invest their own capital
  • Robert cited multiple instances where large vendor firms participated through family offices when asked

Model 3: Milestone-Based Pricing

  • Remove upfront payments
  • Tie invoicing to study milestones (enrollment targets, data locks, regulatory submissions)
  • Vendor cash flow directly tied to program velocity
  • Accelerates performance

Model 4: KPI Risk-Share

  • Tie a percentage of contract value to agreed-upon KPIs (enrollment rate, query resolution time, etc.)
  • Creates mutual accountability
  • If KPIs are missed, vendor takes a financial hit

The Psychological Shift

Matthew Failor made a critical observation: When a vendor has financial skin in the game, their daily behavior changes.

Instead of finding reasons to monetize scope creep, they help solve problems. Why? Because finishing faster means equity payoff or milestone achievement.

Matthew noted: “You’d be amazed how often this works. Even large vendors, when you structure it right, will participate. They believe in you too.”

PART 10: ORGANIZATIONAL READINESS & CULTURE INTEGRATION — THE HIDDEN VARIABLE

Small Biotech Acquired: The AskBio Model

Doug Shantz (Head Clinical Operations, AskBio—Bayer’s gene therapy company) faced a CEO question on his first day in July 2022: “What time is the patient being dosed in Cincinnati?”

He didn’t know. Small biotech trusts their teams. Large pharma demands real-time visibility.

The Integration Solution

Rather than assimilate AskBio into Bayer’s model, they kept separate legal entity status, negotiated what Bayer brings (data management, biostatistics, regulatory), protected what AskBio keeps (site relationships, scientific independence), and created governance (JOC for conflict resolution).

Early integration challenge: 13 Bayer people showed up uninvited to a call. Doug’s transparent response—”Don’t do that. Here’s how we’ll coordinate”—resolved it immediately. Both sides acknowledged this was ongoing change management, not a one-time event.

Startup Acquired by Larger Entity: The Alpheus Model

Ann-Marie Huistine (VP Clinical Operations, Alpheus—formerly large pharma, now startup-turned-enterprise) experienced the opposite scenario: startup acquired, CRO transitioned to a larger provider.

The problem: Sites noticed. Communication slowed. Responsiveness declined. Sites preferred the smaller vendor.

The workaround: Rather than fight the transition:

  • Stayed very close to CRO leadership
  • Demanded detailed visibility on metrics
  • Maintained personal relationships with site PIs
  • Made clear that accountability was non-negotiable

Lesson: Sites have choices. Sponsors don’t get to demand loyalty—they have to earn it through responsiveness and respect.

PART 11: THE MARKET SIGNALS & FINANCIAL REALITY

The Cost Escalation Crisis

Jeremy Goldberg (investor perspective) provided context on why the industry is under such pressure:

2010: Cost to develop new medicine = $802 million
2025: $2.6 billion (3.24x increase in 15 years)

At the same time, revenue risk is increasing:

  • Medicare negotiation (IRA): Creates 5-10% revenue exposure per company
  • Patent cliffs: Major blockbusters losing exclusivity (e.g., $30B product going off-patent in 2028 creates acute pressure)

The math: Every month saved in development = millions in revenue protection and earlier market entry.

Yet the industry hasn’t cracked the code on actually saving months. Productivity gains have been consumed by complexity. We’re more productive, not faster.

The Bifurcation Reality

Scott MeGaffin (CEO, Adiso Therapeutics) noted: 2026 is the “year of the horse”—discipline momentum. M&A is selective. Capital flows to winners. Non-winners stall.

This creates pressure on small biotech to execute flawlessly. Execution failures are now existential.

PART 13: ACTIONABLE FRAMEWORKS FOR 2026

For Small Biotech/Biopharma

Vendor Strategy:

  1. Map which functions you won’t outsource (TMF, manufacturing oversight, database strategy). Protect these.
  2. Separate SOWs for EDC, eTMF, manufacturing, database. Use different vendors where possible.
  3. Negotiate vendor skin-in-the-game (equity participation, risk-share, milestone-based pricing). Only 2% do this. You’re not alone if you try.

Vendor Management:

  1. Establish three-strike rule: one issue = fixable; two = patience required; three = transition initiated.
  2. Demand transparency on vendor M&A/divestitures. Build relationships before you need them.
  3. Plan for vendor transitions; maintain 2-3 backup vendors in critical categories.

Protocol Design:

  1. Start with “Why would a patient want to come?” not “What data do we need?”
  2. Strip out non-essential visits; add later if regulatory asks.
  3. Align on inclusion/exclusion criteria with sites before finalizing protocol.

Cross-Functional Alignment:

  1. Involve PV, stats, operations in protocol design and database architecture. Don’t wait until execution.
  2. Monthly study team meetings with all functions (not siloed reviews).
  3. Empower sites with expertise and context, not just queries.

Enrollment Forecasting:

  1. Demand granular forecasting upfront. Account for staggered startup, seasonality, regulatory delays.
  2. Build three scenarios: base case, optimistic, worst case.
  3. Revisit forecasts quarterly; adjust plans early if trending misaligns.

M&A Preparation (if acquiring):

  1. Maintain backup vendor relationships (especially EDC, eTMF, database).
  2. Document everything (TMF, storyboarding) so trials can be paused/resumed.
  3. Assess vendor working style; misalignment post-close is costly.
For Large Pharma & CROs

Acquisition Integration:

  1. Hands-off approach for late-stage programs until regulatory milestone. Disruption ≠ improvement.
  2. Communicate relentlessly (even “no news” is better than silence during M&A uncertainty).
  3. Assess trial integrity before imposing operating model changes.

Co-Development Governance:

  1. Define decision levers and escalation paths upfront (not mid-trial).
  2. Align on goals, not just deliverables. Why is the partner in this co-dev?
  3. Have uncomfortable conversations early about capability mismatches.

AI Implementation:

  1. Lead with impact, not algorithms. Pick 1-2 use cases; deliver them; build iteratively.
  2. Focus on augmenting human judgment (knowledge graphs, simulations), not replacing it.
  3. Start with design/startup use cases (lower stakes, faster ROI). Move to execution later.

Site Management:

  1. Sites have choices; earn preference through responsiveness.
  2. Design protocols with patient experience first (logistics, burden).
  3. Maintain relationships despite vendor transitions.

CONCLUSION: THE YEAR OF INTENTIONAL EXECUTION

SCOPE 2026 Day 2 revealed an industry at an inflection point. The narrative has shifted from “innovation in tools” to “discipline in strategy.”

The clinical research industry has spent two decades optimizing individual functions and adding tools. Yet the molecule-to-market timeline persists. The cost has tripled. And execution—not science—now fails more programs than any other factor.

The companies that will thrive in 2026 will be those that:

  1. Simplify, not complicate – Strip out non-essential requirements. Discipline in protocol design.
  2. Partner transparently, not transactionally – Vendor relationships built on mutual success, not leverage.
  3. Protect execution, not disruptions – M&A integration discipline. Hands-off on late-stage programs.
  4. Ask why, not just how – Patient-centric design. Evidence-based protocol decisions.
  5. Listen to sites and patients, not mandates – Frontline expertise drives better decisions.

The good news: This is learnable. Jazz Pharmaceuticals, Daiichi Sankyo, AskBio, Praxis Precision Medicines, and others are already executing this playbook. Their successes—and hard-won failures—are the map for the rest of the industry.

The acceleration won’t come from another tool in the exhibit hall. It will come from teams that are ruthlessly aligned on what matters.

This executive intelligence brief was compiled from concurrent sessions at SCOPE 2026 Day 2 (February 3, 2026). It reflects themes, frameworks, and real-world examples shared by clinical operations leaders, regulatory professionals, and technology vendors. Distributed to clinical operations leaders, development leaders, regulatory professionals, and clinical strategy executives who attended or want consolidated insights from the conference.

SCOPE 2026 DAY 3: CLINICAL OPERATIONS IN TRANSITION

Patient-Centricity, Real-World Evidence & AI Governance

EXECUTIVE SUMMARY

February 4th sessions pivoted from M&A and vendor strategy to operational execution mechanisms: digital recruitment, cross-functional collaboration, and the integration of real-world evidence with clinical trial design. The unifying theme: Patient experience is now a compliance requirement, not a marketing concept.

Three critical insights emerged:

  1. Digital recruitment works, but requires speed and analytics discipline. A 255% increase in monthly randomizations is achievable when patient-directed strategies replace site-dependent models.
  2. Real-world evidence integration demands embedded data science talent and protocol-stage cross-functional alignment. Health systems with single EHR systems and direct data warehouse access outpace those relying on delayed feeder systems.
  3. AI governance succeeds when it’s transparent, augmentative, and locally tested—not mandated from above. Fear of job replacement and regulatory uncertainty are real but overcome by demonstrating incremental value and operational alignment.

PART 1: DIGITAL RECRUITMENT — PROVEN EFFICACY & NEW REACH

Published Evidence (Ludwig Maximilians University, Impact Factor 5.8)

An undisclosed recipient presented peer-reviewed data demonstrating that video ads are 40% more cost-effective on Facebook and 35% more cost-effective on Instagram compared to classical ads. TikTok requires video format and reaches a mean age of 21, compared to Facebook (~50) and Instagram (~30). Online-recruited cohorts are medically identical to site-recruited cohorts on depression severity (PHQ-9 scores), gender distribution, and age stratification.

New Mechanism for Reaching Vulnerable Populations

Four percent of online recruits were “under the radar” patients—highly depressed, socially isolated males with minimal healthcare contact who would never appear at traditional trial sites. This is the first published mechanism for reaching this vulnerable population and directly addresses health disparities in mental health trials.

Real-World Application: Tourette’s Syndrome Trial (Noema Pharma + AutoCruitment)

Jill Pellegrino, CEO of AutoCruitment, and Kristina Johnson, VP and Global Head of Clinical Development Operations at Noema Pharma AG, presented the trial rescue case.

Study Details: Phase 2b, randomized, placebo-controlled, double-blind. Target: 180 screens, 140 randomized. 60 sites across the US and Europe. Adults 18+. Required washout from all medications, including cannabis. BMI 18-35. Stable treatment status for comorbid psychiatric conditions (OCD, ADHD). Noema Pharma is a clinical-stage small CNS biotech with programs in Tourette’s Syndrome, pain, trigeminal neuralgia, and menopausal symptoms.

Initial Projection: 12-month enrollment (July 2024–July 2025). Reality by March 2025: trending toward late 2026 (14+ months behind).

AutoCruitment Deployment (March 2025):

  • 11-day launch window
  • 105 patient ads across 5 advertising channels
  • 12 landing pages
  • Multiple countries targeted

Initial Results: 4 referrals per week (insufficient). Analytics revealed audience confusion (Lyme disease ↔ “tics”).

Rapid Optimization:

  • Landing page language adjusted
  • Paginated screener implemented (mobile-friendly)
  • Advertising reach substantially expanded
  • Result: 4 referrals/week → 196 referrals/week

Site Support Services:

  • Virtual patient waiting room (kept 2,798 referrals warm)
  • Secondary nursing pre-screen (narrowed 2,798 → ~1,000 highly qualified)
  • Real-time site performance monitoring (focused ads on high-performing sites)

Final Outcomes:

  • 84 patients randomized (study needs met)
  • Monthly enrollment: 5–7 patients (sites alone) → 25–35 patients (with Otto)
  • 255% increase in monthly randomizations
  • 12+ months enrollment time saved

AutoCruitment operates in 120 conditions across 38 countries.

PART 2: PATIENT-CENTRIC TRIAL DESIGN

Regulatory Requirements

ICH E6(R2) and E8(R1) mandate:

  • Patient panels and surveys in protocol development (early stage, not post-design)
  • Patient burden indices quantified
  • Patient voice integrated from conception

CREST Framework

  • Comprehensive creative strategy with patient panels
  • Real-world data integration to validate assumptions
  • Evidence-based channel selection
  • Scalable solutions via unified platforms
  • Technology-enabled measurement

Critical Requirements

A single, unified platform across recruitment → engagement → retention is essential. Global reach requires 80 countries, 60 languages. Technology fragmentation creates a “whitewater rafting” experience; a unified approach creates a “lazy river” experience. Must speak the patient’s language within the cultural context. Trusted companions are required across all geographies and ethnicities.

PART 3: REAL-WORLD EVIDENCE INTEGRATION

Premier Inc.

Myla Mahoney, Chief Growth Officer at Applied Sciences Premier Inc, presented the real-world evidence capabilities:

  • 4,350 hospitals and health systems in the network
  • 22-year charge master dataset (ICD codes, CPT codes, HCPCS codes, product names, patient encounter data)
  • Largest tokenized dataset in the US
  • On-site personnel badging into health systems daily

Northwell Health (Largest Private Employer in New York, 104,000 Employees)

Christina Brennan, MD, MBA, FACRP, Senior Vice President of Clinical Research at Northwell Health, presented two case studies:

Milk Allergy Investigation: Pediatrician observation → system-wide EMR validation → cross-reference with 25-year NIH-funded longitudinal studies → problem scope identification → intervention study design.

Lead Exposure Study: Physician observation → system-wide data analysis across all Northwell locations → clinical care changes throughout the entire health system.

Avera Health (Rural South Dakota, 300 Clinics, 38 Hospitals)

Amy Elliott, Ph.D., Chief Clinical Research Officer at Avera McKennan Hospital & University Health, described their innovation: Research data scientist embedded directly within the IT department (not research operations). Has security clearances and direct data warehouse access. Eliminates lag-time from traditional feeder systems. Enables real-time recruitment lists for time-sensitive studies (stroke trials). The Research Institute operates in the black, with approximately 100 FTEs. Transitioning to Epic with go-live 124 days from the session date.

Site Selection Enhancement

Premier Inc. data identifies high commercial potential hospitals. Clinical operations criteria + market access insights combined. Hospital formulary inclusion depends on: clinical/economic evidence + positive trial experience. Payer research informs key value drivers for P&T committees. Trial site selection considers post-approval uptake potential.

Evidence Generation

Medical affairs, clinical operations, and market access must collaborate from the outset of protocol conception. Real-world data informs: eligibility criteria, endpoint selection, site selection, diversity strategies.

Diversity Strategy

  • Deliberate query design: specify demographics sought (gender, race, ethnicity, age, zip codes)
  • Historical enrollment data analysis: who enrolled well? Who didn’t?
  • Community partnerships: align research recruitment with clinical care community outreach
  • Zip code targeting: focus on areas already prioritized for health disparities work

PART 4: CRO SELECTION & PARTNERSHIP MODELS

Timing Requirements

Ideal: 10 months before first patient in (minimum: 6–8 months). Reality: sometimes compressed to 2–3 months (inadequate).

Prerequisites for RFP

  • Stable protocol synopsis (minimum) or draft protocol
  • Confirmed funding through study completion
  • Cross-functional sponsor team assembled (clinical ops, data management, regulatory, safety, medical, biostatistics)
  • Clear roles and responsibilities defined

Team Selection Reality

Approximately 50% of bid defense teams don’t appear at kickoff. Focus on: escalation pathways, support structure, organizational culture (not just individuals). Request CVs for key roles; interview critical team members. Assess: How is the project manager supported? Attrition rate? Experience level commitment?

Red Flags

  • CRO expects to own all decisions without sponsor input
  • Unwillingness to accept protocol feedback during RFP
  • Lack of therapeutic area experience
  • No clear escalation process
  • Resistance to transparency on costs/timelines

Vendor Management

Assess CRO’s vendor qualification process (not just relationships). Determine: Will CRO manage vendors, or will the sponsor hold contracts? Consider leveraging CROs with vendors (especially for small biotechs). Sponsor retains oversight of vendor outputs regardless of management structure.

Case Study: Difficult Integration Success

Teresa Devins, Vice President of Clinical Operations at Cognition Therapeutics (arrived early 2023), and Katie Rupert, Phd. Senior Project Manager from Premier Research, presented a partnership that succeeded under stress.

Situation: 8 sponsor PMs in a revolving door, 10+ CRO PMs, and knowledge loss. The study moved to a different CRO outside the US with no governance alignment. Three different countries are involved, each following different rules.

Turning Point: Senior sponsor leadership committed to a 2-week database lock turnaround (instead of typical months). CRO PM Victoria (representing the European CRO) signaled experience and authority: “Yeah, we can do that.”

Success Factors:

  • Senior leadership engagement
  • In-person meetings
  • Accountability at all levels
  • No surprises on change orders
  • Transparent communication
  • Shared accountability (no finger-pointing)
  • Common “North Star” goal

Outcome: All trials enrolled on time. All database locks on time.

CRO Selection Panel

Stephanie Pfister, VP Clinical Operations at Biohaven (experience across big pharma, small pharma, startups); Millie Schultz, Global Head of Clinical Operations from Galderma (dermatology focus; previously Takeda, Merck, Pfizer); and Lori Willis, Executive Director Neuroscience Business Unit at Premier Research (28 years tenure), addressed common concerns about team assignment and vendor surprises.

PART 5: HYBRID STAFFING MODELS

Problem Statement

Traditional full-service CRO: $180/hour CRA, $225/hour PM rates are unsustainable for small biotech. Full FTE hiring creates risk with funding uncertainty and workflow peaks/valleys.

Solution: Hybrid Model

  • Core FTEs: Strategic thinkers, sponsor accountability owners, long-term relationships, functions persisting across trials (VP Clinical Operations)
  • 1099 Contractors: High-intensity, time-bound deliverables; specialized expertise; parallel execution
  • Staffing Partners: Rapid deployment (24–48 hours); vetted resources; no competing priorities

Altimmune Inc. Results (4 Years)

Randy Brown, Head of Clinical Operations at Altimmune Inc., presented results over 4 years:

  • Team: 25 clinical operations staff (mix FTE + contractors) in 100-person company
  • Turnover: 1 person in 3.5 years (vs. industry 30% average)
  • Performance: 5 trials enrolled; every enrollment timeline met; every database lock on time
  • Studies: Diabetes, NASH, obesity (400–500 patient Phase 2), all US-based
  • Cost savings: ~40% vs. traditional CRO model (even with infrastructure costs)
  • Obesity/NASH study: fastest liver biopsy enrollment ever in competitive space

Randy Brown started in clinical operations at Eli Lilly and other mid-size companies before moving to smaller biotech.

Infrastructure Requirements

  • SOPs: significant investment; partnership with quality group essential
  • IT policy: BYOD vs. company laptops; initial resistance, then adaptation
  • Systems: still leverage CRO systems (CTMS, data management, safety, EDC)
  • Quality: validation and compliance frameworks essential

Staffing Philosophy

Staff to valleys, resource to peaks. Contractors dedicated solely to sponsor (no competing priorities). Guarantee hours to contractors; can deploy additional resources as needed. Mix evolves based on study phase and needs.

Control Advantages

  • Direct oversight of data quality and monitoring
  • Ability to deploy additional CRAs to struggling sites immediately
  • No competing for CRO attention during database lock
  • Site relationships owned by sponsor team
  • Faster decision-making without CRO approval layers

Scalability Limitations

Model works well for US-based trials (~60 sites manageable). Phase 3 global expansion requires CRO partnership. Not suitable for: early phase with minimal activity; ex-US heavy trials without infrastructure.

PART 6: QUALITY BY DESIGN & RISK-BASED MANAGEMENT

Regulatory Drivers

ICH E6(R3) and E8(R1) mandate proportional, risk-based approaches. Compliance requirement, not just optimization opportunity.

Root Causes Addressed

  • Significantly growing pipeline requiring unsustainable FTE growth
  • Legacy complex manual processes
  • Fragmented IT technologies (each function built own solutions)
  • Risk assessments not proportional (all risks treated equally)
  • Lack of consolidated view across functional areas

RBQM Framework

Bo Maach-Moller, Head of Risk-Based Quality Management at Novo Nordisk, presented the framework:

  1. Study Development Phase: Critical to Quality Identification
  • Challenge: Protocols overloaded with exploratory endpoints and hypotheses
  • Solution: Force focus on what truly matters for study success
  • Outcome: Downstream teams understand priorities
  1. Risk Assessment
  • More time invested upfront
  • Initial pushback: “This will slow us down”
  • Reality: Fewer protocol amendments; faster overall cycle time
  1. Integrated Quality & Risk Management Plan (IQRP)
  • Replaces 7–10 separate functional monitoring plans
  • Single consolidated plan visible to all functions
  • Links monitoring activities to CTQs and risks
  • Updated as trial progresses and new information emerges
  1. Centralized Monitoring
  • Maximize central review; minimize on-site CRA burden
  • 2,000 CRAs globally (expensive resource)
  • Central monitors, medical reviewers, statistical monitors provide better risk oversight
  • Deploy CRAs only where they add unique value
  1. Centralized Risk Management Evaluation
  • Risk managers now senior roles
  • SOP-mandated authority to convene cross-functional reviews
  • Periodic trial health assessments with all stakeholders

AI Integration: Celonis Partnership

Novo Nordisk partnered with Celonis. AI trained on historical protocols in specific therapeutic areas. Draft protocol outline → AI suggests CTQs, risks, monitoring plan elements. Library-based approach (CTQ library, risk library, monitoring activity library). Human-in-loop validation required (clinical ops + medical science background). Saves hours to weeks of manual document review.

Study Hub Technology

Dynamic protocol outline development. Inclusion/exclusion criteria changes → immediate impact on recruitment/setup timelines. AI-powered predictions for trial size, duration, resource needs.

Change Management Barriers

  • Data Management: Historically rewarded for 120% accuracy; struggles with risk-based approaches
  • Medical/Science: Unaware of the downstream workload from exploratory endpoints
  • Clinical Ops: Already on RBQM journey (less change needed)

PART 7: AI GOVERNANCE & IMPLEMENTATION

Three Governance Models Presented

Sanofi (Top-Down):

Denise Gascard from Sanofi presented the approach: CEO mandate to become “AI-first biopharma company.” Governance established before implementation. Responsible AI framework developed. Internal LLMs deployed. Heavy investment in team training (time-intensive, often underestimated). The control tower maintains visibility. Several years of experience with AI in translation (proven savings).

Centessa Pharmaceuticals (Cautious, 125 people):

Scott Sawicki from Centessa described a cautious approach: Very risk-averse. Legal team required 2–3 months to negotiate MSA for EEG headband with AI analytics. Recently hired Head of IT with AI focus. Small company size enables alignment across IT/clinical ops. Not pushing AI full throttle; testing carefully.

Syneos Health (Client-Driven):

Max Ghez from Syneos Health (CRO) explained their client-driven approach: Listen to client needs; deploy AI tools to meet them. Some tools embedded in standard operations (CRA optimization, protocol analysis, pharmacovigilance). Some tools ad hoc based on project needs. Transparency with clients on what AI is used and how. Goal: AI becomes seamless, not separate discussion topic.

Site Perspective:

Jimmy from SCRS (site representative) emphasized that sites need education on appropriate AI use and must know what AI tools are being used on their behalf.

Trust & Fear Management

Fear Sources: job replacement concerns, confidentiality/data security, accuracy questions, regulatory uncertainty.

Trust Builders: transparency (disclose what AI is used, how, and why); education (“treat AI like summer intern”—review everything); augmentation messaging (AI makes best people better); demonstrated value (case studies); regulatory alignment (FDA guidance leaves door open).

Relationship Impact

Strengthens when: sites understand what AI tools are being used on their behalf; decisions made with AI are explained; AI enables faster, informed site selection; technology reduces site burden; consistent communication is maintained despite automation.

Weakens when: sites unaware of AI use in feasibility/selection; decisions made without explanation; technology fragmentation increases; human relationships replaced rather than augmented.

Cost & Savings Reality

AI implementation costs money upfront (validation, training, integration). Savings not yet transparent to sites/vendors. CRO hourly rates unlikely to decrease immediately. Efficiency gains: fewer hours × same rate = some savings. Long-term: 5+ years out before significant cost reductions materialize.

Regulatory Perspective

FDA wants AI; wants to understand how it’s used. Transparency in submissions about AI role in document preparation. Source data remains clinical trial data (not AI tools). Document automation/AI assistance disclosed in processes, not cited like academic sources.

Implementation Lessons

Start with quick wins, not “shiny new system.” Build trust through small successes before scaling. Cross-functional alignment essential (IT, clinical ops, compliance, legal all at table). Test 3–4 months before broader rollout. Communication at every layer critical.

PART 8: REAL-WORLD OPERATIONS & ACQUISITIONS

Co-Development Partnerships

Kristine Koontz, VP of Global Clinical Operations at Daiichi Sankyo (17,000 employees, Japanese-based, 20+ years of co-development experience), described how difficult conversations about capability mismatches strengthen partnerships.

AskBio Gene Therapy Integration

Doug Schantz, Head of Clinical Operations at AskBio (now owned by Bayer, gene therapy company), faced a different challenge: integrating startup culture with large pharma processes. Maintained AskBio as separate legal entity, negotiated what Bayer contributes (data management, biostatistics, medical writing, regulatory), protected what AskBio keeps (site centricity, scientific independence, patient engagement), and created standing JOC for conflict resolution.

M&A Challenges

James from Jazz Pharmaceuticals (which conducts M&A at least once annually, focusing on neuroscience/oncology/sleep/epilepsy) presented the Chimerix case: acquired a late-stage asset with imminent FDA approval (announced March/April 2025, approval deadline August 2025). Decision: hands-off approach until August approval. Post-approval replan began after approval.

Lesson: You acquire for a reason. Disrupting success is counterproductive.

Cost Escalation & Market Realities

Jeremy Goldberg from Arsenal Capital Partners (investor perspective) provided financial context: 2010 cost to develop new medicine = $802 million (Tufts data); 2025 = $2.6 billion (3.24x increase in 15 years). Medicare negotiation (IRA) creates 5–10% revenue exposure per large pharma. Every month saved in development = millions in revenue protection. But the industry hasn’t cracked accelerating timelines.

KEY TAKEAWAYS FOR SPONSORS

  1. Digital Recruitment Works and Reaches New Populations

AutoCruitment’s 255% enrollment acceleration in the Noema Pharma Tourette’s trial demonstrates that video-based digital ads are 40% more cost-effective than classical ads. More importantly, they reach vulnerable populations that traditional sites never see. Allocate meaningful budget to digital recruitment and measure cost-per-eligible-lead by platform and indication.

  1. Patient-Centric Protocol Design Is Now a Regulatory Requirement

ICH E6(R2) and E8(R1) mandate patient voice in protocol development. Use CREST framework: Comprehensive creative → Real-world data → Evidence-based channels → Scalable platforms → Technology-enabled measurement. Implement unified platforms to eliminate technology fragmentation that burdens patients.

  1. Real-World Evidence Integration Must Happen at Protocol Stage

Premier Inc’s partnership with Northwell Health and Avera Health demonstrates that RWE integration accelerates post-approval uptake. Partner with health systems with embedded data science capability and direct data warehouse access. Involve medical affairs and market access in protocol development. Use RWE to inform eligibility criteria, endpoint selection, site selection, and diversity strategies.

  1. CRO Selection Timing Matters

Start RFP process at -8 to -10 months (minimum -6 months). Teresa Devins and Katie Rupert’s partnership at Cognition Therapeutics and Premier Research showed that transparency in change orders and shared accountability drive success. Require CRO to bring proposed team to bid defense; interview key members. Document governance, escalation paths, and vendor management approaches upfront.

  1. Hybrid Staffing Models Deliver Results for Small Biotech

Randy Brown’s model at Altimmune, Inc. achieved 40% cost savings vs. traditional CRO, near-zero turnover, and 100% on-time enrollment/database lock. Core FTEs (strategic functions) + 1099 contractors (specialized, time-bound work) + staffing partners (rapid scaling) works for US-focused mid-size biotech. Staff to valleys; resource to peaks.

  1. Quality by Design Reduces Downstream Amendments

Bo M’s RQBM framework at Novo Nordisk uses Celonis AI to suggest CTQs, risks, and monitoring elements from draft protocols—saving hours to weeks. Upfront investment in Critical to Quality identification reduces downstream protocol amendments and overall cycle time. Centralize monitoring to protect precious CRA resources.

  1. AI Governance Precedes AI Implementation

Sanofi’s top-down mandate, Centessa’s cautious testing, and Syneos Health’s client-driven approach all demonstrate that governance must precede tools. Start with 1–2 high-impact use cases, not entire portfolios. Transparency with sites is critical: explain what AI is being used and why. Cost savings won’t materialize for 5+ years; don’t “nickel and dime” vendors/sites during transition.

  1. Execution, Not Science, Fails More Programs

The industry has spent 20 years adding tools and optimizing individual functions. Yet molecule-to-market timelines persist. Jeremy Goldberg’s analysis shows cost of development has tripled to $2.6 billion. Companies succeeding in 2026 are ruthlessly aligned on simplicity, transparency, and patient-centricity—not breakthrough innovation.

This executive intelligence brief was compiled from seven concurrent sessions at SCOPE 2026 Day 3 (February 4, 2026). It reflects themes, frameworks, and real-world examples shared by clinical operations leaders, regulatory professionals, and technology vendors. Distributed to clinical operations leaders, development leaders, regulatory professionals, and clinical strategy executives who attended or want consolidated insights from the conference.

SCOPE 2026 DAY 4: CLINICAL OPERATIONS IN TRANSITION

Protocol simplification, responsible AI, and site-centric design as the paradigm shifts in clinical operations

February 5, 2026 | Orlando, Florida | Final Day Synopsis

Part 1: The Day 4 Pivot — From Innovation Hype to Operational Excellence

As SCOPE 2026 entered its final day, the narrative shifted decisively away from technology novelty toward pragmatic, people-centered solutions. The message from the stage, the working groups, and the conversatons was unmistakable: the future of clinical research belongs to organizations that simplify operations, reduce unnecessary burden, and build trust through transparency.

The Industry Realization
 
Veterans from large pharma and biotech repeatedly noted the same critical insight: the risk-averse nature of the past has been permanently replaced by a mandate for live data flows and cross-functional collaboration. Organizations are moving from siloed functions to integrated teams. From complexity to simplicity. From innovation for innovation’s sake to innovation in service of better outcomes. This shift isn’t a preference. It’s becoming a competitive requirement.
 
Key Signal: Day 4 was less about “what’s new or not working” and more about “what actually works.” The organizations winning at clinical research are those executing fundamentals flawlessly — not those chasing the next technology.
 
Part 2: Simplify to Elevate — Protocol Complexity as a Measurable Constraint

The Flagship Working Group

“Simplify to Elevate: Designing Leaner, Smarter Clinical Protocols” brought cross-functional teams from Bristol Myers Squibb together to identify actionable ways to simplify protocols while preserving scientific integrity. This wasn’t a panel discussion—it was a collaborative workshop where participants rolled up their sleeves and explored three core focus areas:

Data Optimization

Identifying what’s essential and eliminating what’s not. Prioritize critical endpoints that drive decision-making. Remove data collection that doesn’t move the needle.

Reduce Burden

Craft lean protocols that are easier to conduct. Eliminate avoidable amendments. When protocols are complex, sites struggle, patients withdraw, timelines slip.

Smart Assessment Planning

Prioritize must-haves and eliminate noise. Reduce complexity while ensuring compliance. Ensure protocols that sites can execute effectively and patients want to participate in.

The working group’s core insight: Simplification must move from talking point to systematic, sustainable practice. Organizations that measure protocol complexity and intentionally reduce it see measurable improvements in enrollment, retention, and compliance.

Empirical Evidence: Quantifying the Impact

A major presentation by PwC and AbbVie presented data that changed the conversation. They developed a multi-dimensional, quantitative framework to measure protocol complexity and applied it to digitized data from thousands of clinical trials conducted over the past decade.

Using empirical models, they quantified how specific complexity dimensions directly influence enrollment speed and patient-initiated withdrawal. The data proved what operational leaders have long suspected: protocol complexity isn’t just an inconvenience—it’s a measurable constraint on trial success.

Their scenario-based analyses demonstrated that targeted protocol simplification can improve operational performance and support more efficient prospective trial design. This is actionable, not theoretical.

Implication for sponsors: You can measure protocol complexity. You can predict its impact on enrollment and retention before launch. You can optimize it prospectively rather than amending after sites struggle.

Part 3: Sites and Patient Support — From Burden to Breakthrough

The breakfast presentation by ProPharma Group’s Shelby Stillwagon set the tone for Day 4: clinical trial success requires deliberate, systematic support for sites and patients. This isn’t an afterthought—it’s a core strategy. What Organizations Are Implementing

Specialized Roles Integrated into Site Teams

Not handing sites a protocol and expecting execution. Leading organizations embed specialized support roles within site operations—providing hands-on support in prescreening, recruitment, data entry, and remote study visits. This reduces site burden while improving data quality and patient experience.

Flexible, Scalable Resourcing

Site capacity needs to be flexible. Organizations are moving away from fixed staffing models toward flexible, demand-based resourcing that scales to actual workload. This allows sites to maintain optimal staffing without creating waste during low-activity periods.

Global Scalability with Local Expertise

Patient engagement and site operations look different across geographies. Effective models combine global consistency with local expertise—ensuring that support is standardized in process but customized in execution.

Measurable Outcomes

The ultimate goal isn’t activity—it’s improvement in site performance, operational efficiency, patient engagement, and retention. Organizations succeeding at this are building operational metrics that track what actually drives trial success.

 Part 4: Data Minimization — A Fundamental Priority Shift

A critical Day 4 priority emerged across multiple sessions: data minimization. Leaders argued for prioritizing critical endpoints to reduce patient burden and operational complexity. This represents a fundamental mindset shift in clinical research. The traditional approach: collect everything, analyze later. The emerging approach: collect only what you need to make decisions, minimize patient burden, reduce operational complexity.

The Logic Is Straightforward

  • Fewer visits = easier for patients to stay enrolled
  • Fewer assessments = simpler for sites to execute correctly
  • Clearer endpoints = faster, confident decisions
  • Less data = faster database lock and readout

Data minimization isn’t about cutting corners. It’s about strategic focus on what matters—improving patient experience and operational efficiency simultaneously.

The Competitive Advantage: Organizations that optimize data collection early gain months of acceleration across the entire trial lifecycle. This compounds from enrollment through final readout.

Part 5: Responsible AI in Clinical Trials — Multi-Stakeholder Governance Models

A major panel discussion brought sponsors, sites, patients, and technologists together to examine responsible integration of AI. The conversation moved beyond “how” (the technology) to “why” (the business case) and “who” (all stakeholders).Key Themes That Emerged

Move Beyond Hype Into Frameworks

AI must move from “interesting innovation” into regulatory frameworks that sponsors and regulators can trust for clinical outcome assessments. Responsibility matters more than novelty.

Balance Innovation, Privacy, and Regulatory Concerns

The path forward requires practical implementation of AI tools that protect patient data, comply with regulations, and actually improve outcomes. This requires governance, not just technology.

Patient-Centric Transparency

Patients want to understand what AI is being used, why, and how it affects them. Transparency builds trust. Organizations hiding AI implementation erode confidence.

Industry Best Practices for Data Integrity

AI tools can streamline operations, enhance data quality, and improve patient engagement—but only if implemented with clear governance and oversight. Data integrity is non-negotiable.The consensus: AI is not a magic wand. It’s a tool that works best when responsibly implemented with oversight from sponsors, regulators, sites, and patient advocates. The organizations winning at AI integration are those treating it as a governance problem, not a technology problem.

Part 6: Real-World Data, Payer Insights, and Strategic Recruitment

CVS Healthspire presented data showing that 85% of clinical trials fail to recruit or retain enough participants. They demonstrated how robust pharmacy and medical claims data—enhanced by payer insights—can be strategically used to transform recruitment feasibility.

The Approach
  • Rapidly identify patient cohorts that match detailed study criteria using claims data
  • Pinpoint geographic locations where target patients reside and receive care
  • Validate recruitment feasibility before committing to an expensive operational setup
  • Optimize site selection by understanding where target patients actually seek treatment
  • Avoid costly protocol revisions by validating inclusion/exclusion criteria against real-world populations upfront
The implication: By leveraging real-world data and payer insights in trial design—not execution—sponsors can build evidence that recruitment is feasible before operational commitment. This prevents one of the industry’s costliest mistakes: designing trials that can’t recruit.
 
Part 7: Sites, Decentralization, and Collaborative Protocol Design

Site Input to DCT Elements: The Missing Piece

A panel led by the Decentralized Trials & Research Alliance (DTRA) highlighted a critical gap: sites often don’t learn that decentralized clinical trial (DCT) elements are included until the investigator meeting or site initiation meeting. By then, they’re not set up to succeed.

Two initiative teams are systematically changing this by collecting retrospective data on DCT use and creating structured pathways to gather prospective input from sites during protocol development. The aim: increase collaboration and insight to optimize best-fit DCT element use and implementation.

The insight: Site input in protocol design isn’t optional. It’s essential to ensuring that innovative trial designs actually work operationally. Sites are experts in their patient populations and operational constraints. They should be partners in design, not implementers of others’ decisions.

Meeting Sites Where They Are

Partners highlighted sessions on “Meeting Sites Where They Are,” emphasizing reducing site burden through connected technology and aligned workflows. The message: innovative technology is only valuable if it fits naturally into site operations and reduces, not increases, their workload.

Part 8: Equity, Diversity and Inclusion — AI as an Operational Lever

Bristol Myers Squibb presented an AI/ML framework that operationalizes equity in clinical trials. This isn’t just an ethical imperative—it’s an operational strategy for better science.

The Framework

  • Predictive modeling for targeted recruitment of underrepresented populations
  • Adaptive designs that respond to enrollment patterns in real time
  • Real-time bias monitoring to surface and address disparities early
  • Ethical safeguards to ensure AI supports diversity goals rather than reinforcing biases

The outcome: Organizations using AI responsibly to improve diversity end up with more generalizable results, better science, and broader evidence. Equity isn’t a constraint on efficiency—it’s a lever for it.

Part 9: Financial Management and Site Engagement

IQVIA presented innovation in clinical trial financial management—demonstrating how AI can streamline payment automation and improve site outcomes.

The Operational Reality

When sites are paid accurately and on time, they’re more engaged. When financial processes are automated, sponsors can redirect resources to strategic activities. When payment workflows are transparent, sites have confidence in partnerships.

This isn’t exciting innovation. It’s operational discipline. But operational discipline is what drives trial success.

Part 10: The Closing Ceremony — Celebrating Solutions that Matter

Day 4 ended with the “Closing Ceremony” booth crawl—a SCOPE tradition where the exhibit hall transformed into a celebration of the week’s “triumph and teamwork.” The winners focused on technologies that solved real problems: those reducing site burden through connected workflows, improving patient experience, and enabling smarter, faster decisions.

The Best of Show winners weren’t the flashiest innovations—they were the ones that worked. That reduced complexity. That enabled execution. That put patients and sites at the center.

The signal: Innovation is only valuable if it solves real operational problems. The clinical research industry is moving past “interesting technology” toward “functional, integrated solutions that enable execution.”

Actionable Takeaways for Sponsors
  • Measure and reduce protocol complexity systematically. You can quantify complexity. Use empirical frameworks to optimize protocols before launch, not after sites struggle. This compounds across the entire trial.
  • Prioritize data minimization. Collect critical endpoints, not everything. Fewer visits, fewer assessments, clearer decisions. This improves patient experience and operational efficiency simultaneously.
  • Embed site input in protocol development. Sites aren’t implementers—they’re partners in design. Involve them early. Their insights prevent costly amendments and operational failures.
  • Implement responsible AI governance. Move AI from innovation to operations. Define governance frameworks. Ensure transparency with all stakeholders. Focus on outcomes, not features.
  • Leverage real-world data in trial design. Use payer insights and claims data to validate recruitment feasibility and optimize site selection before operational commitment.
  • Support sites and patients systematically. Specialized roles, flexible resourcing, local expertise—these aren’t luxuries. They’re operational requirements in a competitive market.
  • Use AI to improve equity and diversity. Better representation drives better science. AI can operationalize diversity while improving trial outcomes.

This executive intelligence brief was compiled from  concurrent sessions at SCOPE 2026 Day 4 (February 5, 2026). It reflects themes, frameworks, and real-world examples shared by clinical operations leaders, regulatory professionals, and technology vendors. Distributed to clinical operations leaders, development leaders, regulatory professionals, and clinical strategy executives who attended or want consolidated insights from the conference.

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